Frequently asked questions

What is the difference between the D200M-120/2083YT and the D200M-120/2083Y?

Can I replace the surge module?

Who should install it?

Secure Shipping

Reliable shipping on all orders. Your parts are packed securely and delivered with care.

Damaged Item Returns

Returns accepted for items that arrive damaged, defective or broken. See our Refund Policy.

Customer Support

Need help? Contact us anytime at (647) 718-8765 and we’ll assist you quickly.

Customer Care

Have a question? Call (647) 718-8765 or email contact@avguys.ca. Opening hours: Everyday 8:00am - 5:00pm.

Contact Us →

Service, Support & Upgrades

Support for existing systems, troubleshooting, upgrades, equipment replacement and system expansion.

Discover More →

Your Home Automation Experts

Since 1999, we have been dedicated to simplifying the control of essential devices and enhancing your daily routines.

About Us →